www.barcelona.cat

Arbitration request

If you would like to submit an arbitration request, then you can do so by using this online form. Once your request is being processed, we will contact you to let you know the reference number assigned to your case.

Instruction for filling out the arbitration request form.

Claimant

Surname *

Name *

DNI/NIE/Passport *

Address *

No. *

Flat *

Door *

Block/Stairway

Town *

Postcode

Telephone *

Mobile

Acting on behalf of (1)

(1) When the claimant is not acting on their own behalf

Respondent

Name of the company or trade name *

CIF (corporate tax ID)

Address

Town *

Postcode

Telephone

(*) camps obligatoris

COMPRA DEL BÉ O DE LA CONTRACTACIÓ DEL SERVEI *

I ATTACH PROOF OF PURCHASE OF THE GOOD OR OF THE HIRING OF THE SERVICE

APORTO PROVA DE LA RECLAMACIÓ PRÈVIA DAVANT DE L'EMPRESA O PROFESSIONAL *

I ATTACH PROOF OF A PRIOR CLAIM AGAINST THE COMPANY OR PROFESSIONAL.

I have read and accept the terms and conditions of use of the privacy policy. *

I have read and accept the terms and conditions of use of the privacy policy.

Claim

Statement of facts *

I promise to comply with the resolution reached, and declare that I have not presented this arbitration request to any other Arbitration Board and have not filed a claim before any legal bodies.

Therefore:

I HEREBY CLAIM OR REQUEST *

Clearly specify your claims

AND I ALSO REQUEST:

That you act as mediator, where applicable, between myself and the respondent company in order for both parties to come to an agreement.

Documentació aportada

Also you can send the documents

The documents can be sent by post or email (.pdf or .docx) or can be submitted in person to the:

Consumer Arbitration Board of Barcelona
Ronda Sant Pau, 43-45 - 2ª
08015 Barcelona

Tel: 93 402 33 44 / 677 467 277

juntarbitral.bcn.cat/en
junta-arbitral@bcn.cat