Arbitration decisions in figures
The Barcelona Consumer Arbitration Board presents the figures for Arbitration resolutions (rulings) up to 31 December 2017.
In 2017 a total of 1,562 claims were processed in Barcelona, and in nearly half of those cases, the files were closed.
The Consumer Arbitration Board processed 27.66% of the arbitration applications presented in Barcelona. Origin of claims. Municipal Consumer Information Office 69,65%. Barcelona Consumer Arbitration Board 27.66%. Other bodies 2.69%.